How long does it take to launch my Cloud Server (VPS)?
Your Cloud Server is instantly and automatically setup once we have received your payment. You will receive an email with your account details.
What’s the difference between Virtual and Cloud Servers?
Our Cloud Virtual Servers and Cloud Servers are exactly the same, Virtual Machines deployed into our high availability cloud cluster.
The difference between a Virtual Server and Cloud Server is; a Virtual Server is a single virtualised bare metal server with multiple virtual machines, whereas a Cloud Server is a cluster of bare metal servers in a high availability cluster to maximise up time in case one of the nodes within the cluster fail, your Cloud Server is instantly and automatically moved to an active working node without any disruption. With standard Virtual Servers, if the node your Virtual Machine is on goes down – so does your Virtual Machine.
Where are you located?
Our team and equipment are all UK based. All of our servers are located across multiple Tier 3 Data Centres in Central London with dedicated 10Gbit connections between each location to provide the High Availability Cloud Cluster. All data centres are highly secured to protect your equipment and data.
Can I upgrade my Cloud Server?
Yes. You can upgrade your Cloud Server at anytime. In order for the changes to take affect, you will need to reboot.