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Best practices for your Email with cPanel

cPanel is a web hosting control panel that allows you to manage your website and email accounts. While cPanel itself isn’t an email server, it provides tools to configure and manage your email effectively. Here’s a rundown of best practices to ensure smooth sailing with your cPanel email:


  • Strong Passwords: Enforce strong passwords for all email accounts. You can set minimum password requirements within cPanel (WHM » Home » Security Center » Password Strength Configuration). Use a combination of upper and lowercase letters, numbers, and symbols for maximum security.
  • Spam Filtering: cPanel utilizes SpamAssassin to filter spam. While it’s enabled by default, consider reviewing and adjusting the settings to optimize spam filtering based on your needs (
  • Default Forwarder: By default, cPanel sends emails for non-existent users to the system account. This can be a security risk. Change the default address to “Fail” to bounce such emails, alerting you of potential typos or misuse of your domain (

Organisation and Professionalism

  • Email Accounts: Create separate email accounts for different purposes (e.g., [email address removed], [email address removed]). This helps organize communication and presents a professional image.
  • Email Signature: Set up a professional email signature that includes your name, title, company, and contact information. This adds a touch of polish to your communication. You can create a signature within your webmail client (e.g., Roundcube) accessed through cPanel.

Sending and Receiving Emails

  • Configure Email Clients: Set up your email account in your preferred email client (e.g., Outlook, Thunderbird) using the correct incoming and outgoing mail server details (usually [invalid URL removed]). Ports and security settings (SSL/TLS) may vary, so consult your web hosting provider’s documentation for specific details.
  • Avoid Spam Practices: Refrain from sending mass emails, buying email lists, or using misleading subject lines. These practices can get your emails flagged as spam and damage your sender reputation.

Additional Tips

  • Regular Backups: Regularly back up your email data to ensure you don’t lose important messages in case of unforeseen circumstances.
  • Storage Management: Be mindful of your email storage quota. Large attachments or excessive emails can eat up space quickly. Regularly delete unnecessary emails and attachments to maintain good storage hygiene.


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