We use the latest hardware, and our infrastructure is fully redundant. You are in safe hands with a 99.9% uptime guarantee.
We backup your server every 4 hours to our secure facility. Rest assured your files, emails and databases are safe.
Our servers and staff are all based in the UK. We're always on hand to help. We are based in central London.
Our Cloud Servers use NVMe SSD storage on Red Hat Ceph Storage for maximum speed and redundancy.
Low latency network infrastructure provides you with the best performance.
Each Cloud Server comes with its own dedicated IPv4 address. Get in touch if you need to purchase more.
Our Management Control Panel provides you with full control of your cloud server to configure exactly to your requirements.
Your Cloud Servers will be incrementally backed-up every 4 hours to minimise any potential data loss.
Gain access to network speeds up to 10Gbps to maximise connectivity to trading servers.
Don't worry about bandwidth restrictions. Our Cloud Servers come with unmetered bandwidth at no extra cost.
KVM is our standard virtualisation. In the event of node failure, your cloud server will be migrated seamlessly in seconds.
30 day money back guarantee no questions asked for complete peace of mind.
Secure Cloud Storage combined with the latest equipment to keep you online.
As standard our Cloud Virtual Servers are unmanaged.
We do offer Managed Services for an additional monthly fee.
Find out more information on our Managed Services page.
Usually your Cloud Server is deployed instantly and automatically once payment has been completed.
If you are ordering a Windows Cloud Server, this sometimes takes a little longer depending on the number of Windows updates required to be completed before Remote Desktop lets you in!
You will receive a Welcome Email with your server information and credentials in order to get started.
If you have any problems please contact our Support Desk.
It’s really a terminology thing in our eyes!
Our Cloud Servers and Virtual Servers are exactly the same. They are Virtual Machines deployed into our high availability node cluster.
A lot of Virtual Server Providers tend to take one Dedicated Server, and then virtualise on the machine. We do the same – however with one big difference. We use many servers to virtualise, load balancing and ensuring that all of the Virtual Servers (or Cloud Servers) have plenty of resources shared amongst them to perform.
In our environment, if there is a network issue or hardware failure, the Virtual Machines running on the node will automatically be migrated in real-time to a server with sufficient resources seconds after the issue occurs.
Storage is another critical difference in our cloud environment. Your Virtual Server has the data replicated 3 times across multiple drives in multiple servers.
Overall we operate many more servers than we need in order to minimise any issues in case of multiple node failure.
If you need any more information on how our cloud infrastructure works and the positive impact we have enabled many businesses to achieve, please open a Support Ticket.
Yes! We have designed our cloud servers to be customisable to meet your requirements.
At any time, you may upgrade your Cloud Server specification.
Our team and equipment is all based in the UK.
All of our servers are located across multiple data centre sin Central London with dedicated connections between each location to provide the high availability cloud cluster.
All data centres have high levels of security and clearance requirements in order to ensure your data/equipment is secure.
A Cloud Server requires a certain level of technical understanding in order to manage.
We are always happy to discuss your requirements to advise the best solution for your use case. Feel free to contact our Support Desk.
No. You may cancel your Cloud Server at any time. You may cancel your Cloud Server at any time with no minimum notice.
We do offer fixed term agreements with longer commitments if you are looking for longer term security. Please contact our Support Desk to discuss your requirements and find out more information.
We support all Linux and Windows based operating systems.
During the Order Process, if you do not see an OS that you require, please order a Linux OS and create a Support Ticket. One of our team will be available to assist you.
Most likely, yes!
We suggest to contact our Support Desk and one of our team will be able to understand your requirements and advise how we are able to help.
There are many options to pay for your hosting services –
5wire Networks is a Web Hosting, Cloud Server, Dedicated Server and Colocation provide based in Central London helping organisations across different industries to provide high availability, fast connectivity, affordable IT hosting solutions. affordable, scalable IT services.
86-90 Paul Street, London
EC2A 4NESupport@5wire.co.uk
Online Support+44 (0) 2476 980 702
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