24x7 Customer Support
I started with 5wire in March 2013, purchasing reseller web hosting was really the start of my game hosting company. When I first purchased I knew next to nothing about web hosting from a reseller and administration point of view and didn’t have a clue what WHM even was. As my company grew I had more and more websites being hosted and James was a massive help and answered all my support tickets quickly and effectively even if most the time I was asking what must have been basic questions! When the time comes that I need web hosting again I know where I will get it from. Was a pleasure hosting my sites with you guys!
I cannot recommend 5wire highly enough. I have used many hosting companies over the years and never been happy with the service we received until now. 5wire is one of the cheapest (and best) companies in the UK with fantastic packages and exceptionally helpful customer service. I would like to thank you for everything you have done!
5wire is a name you can trust for your web hosting, whether if your looking to host your website or to use MySQL, you can rely on these guys to keep your site up and running. When I first bought my hosting there were some problems but they were resolved very quickly. The team explains everything to you and if there is something wrong they will let you know via email or via there social feeds. I would highly recommend them as they are absolutely efficient, easy to use and are good value for money.
The support from 5wire has been outstanding, the responses have been great and you are always very patient with my newbie questions and any queries which have always been resolved promptly. I have been with several other hosting companies and none have compared to the features offered or the support I have received from 5wire. I have referred several clients to them, just because it's so easy to deal with their support. They have a great affiliate program, outstanding customer service, and provide customer service/technical support that actually seem to care about what I need. I really can't recommend them enough.